Privacy Policy
Last Updated: May 2026
RepScan ("RepScan," "we," "our," or "us") operates the RepScan mobile application and related services (the "Service"). This Privacy Policy explains how we collect, use, store, process, and protect information when you use RepScan.
By using RepScan, you agree to the practices described in this Privacy Policy.
We do not sell personal information or personal data.
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1. Information We Collect
a. Account Information
When you create or access a RepScan account, we may collect:
- Email address
- Display name or username
- Authentication provider information
- Account identifiers
- Subscription and purchase status
Authentication may be handled through trusted third-party providers such as:
- Firebase Authentication (Google)
- Sign in with Apple
- Google Sign-In
We do not receive or store passwords used through third-party authentication providers.
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b. Workout Videos and Fitness Content
RepScan allows users to upload or record workout videos for AI-powered movement and exercise form analysis.
When using these features, we may collect:
- Workout videos
- Exercise selections
- Movement analysis data
- Form scores and feedback
- Scan history
- Progress tracking information
- AI coaching interactions
- Fitness-related submissions and responses
Workout videos may contain body-related visual information necessary for movement analysis and exercise classification.
Users may upload videos from their device or record videos directly within the app using camera permissions.
This information is used solely to provide requested workout analysis, coaching, tracking, and app functionality.
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c. Onboarding and Personalization Information
During onboarding or profile setup, users may optionally provide information such as:
- Fitness goals
- Workout preferences
- Training experience
- Activity interests
- Other personalization responses
This information is used to personalize the RepScan experience, recommendations, and coaching features.
Providing this information is optional.
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d. Referral and Invite Information
If you participate in referral or invite programs, RepScan may collect and store:
- Referral codes
- Referral usage status
- Referral reward activity
- Invite history
Referral systems may include single-use codes, limited-time promotions, reward restrictions, or anti-abuse protections to prevent spam, fraud, or misuse.
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e. Apple Health Information
With your explicit permission, RepScan may access Apple Health data, including step count information.
RepScan:
- Only requests read access for step count data
- Does not write data to Apple Health
- Does not use Apple Health data for AI model training
- Does not sell Health data
- Uses Health data only to display fitness-related insights within the app
Apple Health access is optional, and RepScan functions without Health access enabled.
Health information is handled in accordance with Apple's HealthKit policies.
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f. Voice and Audio Features
RepScan may provide AI-generated voice playback and accessibility features.
To provide these features, text content may be securely processed using trusted third-party voice providers such as ElevenLabs.
Voice generation is used only to provide requested audio playback functionality.
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g. Usage and Technical Information
We may automatically collect limited technical and diagnostic information, including:
- Device type
- Device identifiers
- Operating system
- App version
- Language settings
- Crash reports
- Performance diagnostics
- Feature interaction data
- Analytics events
This information helps us:
- Improve app performance
- Diagnose crashes and bugs
- Improve AI analysis quality
- Prevent abuse or fraudulent activity
- Maintain security and reliability
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2. How We Use Information
We use collected information to:
- Provide AI-powered workout analysis
- Detect and classify exercises
- Generate coaching feedback
- Display scan history and progress tracking
- Improve movement analysis accuracy
- Personalize the user experience
- Provide accessibility and AI voice features
- Maintain subscriptions and purchases
- Process referral rewards
- Display Apple Health step information
- Improve reliability, performance, and safety
- Detect abuse, fraud, or unauthorized activity
- Comply with legal obligations
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3. AI Processing and Third-Party Providers
RepScan uses artificial intelligence systems to analyze workout videos and generate fitness-related coaching feedback.
To provide these features, user-submitted content may be securely transmitted to trusted third-party infrastructure and AI providers, including providers such as:
- OpenAI — AI-generated coaching and analysis
- ElevenLabs — AI voice generation
- Firebase (Google) — authentication, cloud database storage, cloud functions, analytics, and hosting
- RevenueCat — subscription management
- Apple — Apple Health, Sign in with Apple, and subscription services
Only the minimum information necessary to provide requested functionality is transmitted to third-party providers.
Passwords, payment credentials, and sensitive authentication credentials are not shared with AI providers.
Data processing may occur on secure cloud infrastructure located in various regions depending on provider availability and infrastructure operations.
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4. AI Data Usage Notice and Consent
Before AI-powered analysis features are used, RepScan may display an AI Data Usage Notice requesting explicit user consent.
Users must agree before workout videos or AI-related content are processed.
If consent is declined, AI-powered analysis features may remain unavailable.
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5. AI Training Policy
RepScan does not use user workout videos, uploaded media, scan history, or personal content to train general-purpose AI models owned by RepScan.
Third-party providers may process submitted content solely for the purpose of providing requested functionality in accordance with their own policies and agreements.
RepScan attempts to use providers and configurations designed to minimize unnecessary retention or AI training usage whenever possible.
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6. AI Limitations and Fitness Disclaimer
RepScan provides informational fitness and movement feedback only.
RepScan is not:
- A medical device
- A healthcare provider
- A substitute for professional medical advice
- A substitute for certified personal training advice
AI-generated feedback may not always be accurate and should be used at the user's discretion.
Users are responsible for exercising safely and within their physical limits.
Always consult qualified professionals regarding medical or fitness concerns.
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7. Data Storage and Security
We use industry-standard security measures designed to protect user information, including:
- HTTPS encrypted communication
- Secure cloud infrastructure
- Authentication protections
- Restricted access controls
- Secure storage systems
While we implement safeguards intended to protect information, no system can guarantee absolute security.
Users are responsible for maintaining the security of their own devices and accounts.
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8. Data Retention and Account Deletion
We retain user information only as long as reasonably necessary to:
- Provide app functionality
- Maintain user accounts and subscriptions
- Preserve scan history and progress tracking
- Improve service reliability and security
- Comply with legal obligations
- Prevent fraud, abuse, or misuse
Users may permanently delete their RepScan account directly within the app settings.
To confirm deletion, users are required to manually type "DELETE" before the deletion process is completed.
Once confirmed, the associated account and related user data are scheduled for deletion from active systems within a reasonable timeframe, except where limited retention is required for legal, security, fraud prevention, subscription, financial, or backup purposes.
Certain limited records may remain temporarily in secure backups or legally required systems where necessary.
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9. User Rights
Depending on your location, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Restrict certain processing
- Object to certain data uses
To exercise these rights, contact us using the information below.
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10. Children's Privacy
RepScan is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it promptly.
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11. Third-Party Links and Services
RepScan may contain links or integrations with third-party services.
We are not responsible for the privacy practices, content, or policies of third-party services outside our control.
Users should review the privacy policies of those providers separately.
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12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When updates are made, the revised version will be posted with an updated "Last Updated" date.
Continued use of RepScan after updates constitutes acceptance of the revised Privacy Policy.
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13. Contact Us
If you have questions about this Privacy Policy or your data, contact:
RepScan
Email: support@syllas.com